The Reuters news agency reported that Apple will have to pay $50 million to its customers for the damage to the Mariposa keyboards of the MacBook once both parties reached an agreement. The sentence only needs to be approved by a judge in the federal court of San Jose California for it to become real.
According to users who filed the class action, Apple knew that some keyboards belonging to the MacBook, MacBook Air and MacBook Pro had defects since the keys felt sticky or even did not respond and were also susceptible to the entry of dust particles so the writing was affected.
Once the failures were notified, the technical service of the brand was deficient, since in the short term the same problem was presented.
The agreement contemplates that customers who purchased any of the products mentioned between 2015 and 2019 in the US demarcations of California, Florida, Illinois, Michigan, New Jersey, New York and Washington will be compensated.
In the case of those who had key replacement of their equipment should get $ 50, those who changed the full keyboard will receive up to $ 125, while those who made multiple repairs would receive up to $ 395, the firm must ensure that the devices receive free repairs up to four years after purchase.
Previously, Apple presented a keyboard service program for MacBook, MacBook Air and MacBook Pro, where it confirmed that they had found some anomalies in their keyboards, a program that is still in force in several countries.